Privacy Policy
Effective Date: November 1st 2024
1. Introduction
EastWest Nexus (“we,” “us,” or “our”) is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, regardless of your location. By using our website, you agree to this policy. We encourage you to read this document thoroughly to understand your rights and how we handle your data.
2. Information We Collect
We collect and process various types of information from you, including:
A. Personal Information Provided by You
- Contact Details: Name, email address, phone number, and mailing address, when provided via forms or direct communication.
- Account Information: When registering or interacting with our services.
- Communication Preferences: Details you provide when subscribing to newsletters or requesting further information.
- Job Applications: If you apply for a position with us, we may collect your resume, cover letter, and other related details.
B. Automatically Collected Information
- Technical Data: IP address, browser type, device information, operating system, and referral URLs.
- Usage Data: Information about how you use our website, pages visited, and time spent on each page.
- Cookies and Similar Technologies: Cookies, pixel tags, and other tracking technologies help us personalize your experience and gather statistical data.
3. How We Use Your Information
We use your information for various purposes, in line with applicable laws, including:
- Providing Services: Fulfilling requests, managing accounts, and ensuring a seamless user experience.
- Improving Website Functionality: Monitoring and analyzing website performance to improve our services.
- Marketing and Communication: Sending newsletters, promotional offers, and updates if you have opted in. You may unsubscribe at any time.
- Legal Compliance and Security: Detecting and preventing fraud, ensuring legal compliance, and protecting the security and integrity of our services.
- Job Applications: Evaluating your suitability for job opportunities and communicating during the recruitment process.
4. Legal Bases for Processing
For users in the European Economic Area (EEA), we process personal data under the following legal bases:
- Consent: You have given clear consent for us to process your data for a specific purpose.
- Contractual Necessity: Processing is necessary to fulfill a contract or request you have made.
- Legitimate Interests: Processing is necessary for our legitimate business interests, as long as it does not override your rights.
- Legal Obligation: Compliance with legal and regulatory requirements.
5. Sharing Your Information
We may share your data in specific situations:
- With Service Providers: Trusted third parties who help us operate our website, such as hosting providers, analytics services, and customer service providers, under strict confidentiality agreements.
- Legal Requirements: When necessary to comply with legal obligations, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the successor.
- With Your Consent: If you authorize us to share your information for specific purposes.
We do not sell your personal information to third parties.
6. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal information:
A. European Economic Area (EEA) and UK
- Access: Request access to your personal data and obtain a copy.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal exceptions.
- Restriction: Request restriction of processing under certain conditions.
- Portability: Request a copy of your data in a structured, commonly used format.
- Objection: Object to data processing based on our legitimate interests.
- Withdraw Consent: Withdraw consent where processing is based on consent.
B. California Residents (CCPA)
- Right to Know: Access categories and specific pieces of personal information we collect, use, and share.
- Deletion: Request deletion of personal information, with some exceptions.
- Non-Discrimination: We will not discriminate against you for exercising your rights.
Exercising Your Rights: To exercise any of these rights, please contact us at info@eastwestnexus.com We will verify your identity and respond within applicable timeframes.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device to enhance website functionality and analyze website usage. Types of cookies include:
- Essential Cookies: Required for website functionality.
- Performance Cookies: Track usage patterns to improve performance.
- Functional Cookies: Personalize user experience.
- Targeting Cookies: Display relevant advertising.
You may disable cookies through your browser settings, but some features may become unavailable. See our Cookie Policy for more details.
8. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, and disclosure. These measures include encryption, secure access protocols, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
As a global consultancy, your data may be transferred and stored in countries outside your own. We ensure that data transfers comply with international privacy regulations, using mechanisms like Standard Contractual Clauses to safeguard your data.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Retention periods may vary based on the nature of data, legal requirements, and specific business needs.
11. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any linked sites.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the “Effective Date” reflecting the latest revision. We encourage users to review this policy regularly.
13. Contact Us
For questions, concerns, or to exercise your data rights, please contact us:
Email: info@eastwestnexus.com
Address: EastWest Nexus, Gerhofstraße 1-3, 20354
Hamburg, Germany
14. Dispute Resolution
If you have any complaints about our handling of your personal data, please contact us. If you are in the EEA, you may also file a complaint with your local data protection authority.
